Navigating the Evolution of IT: The Critical Role of Observability Today, and the Path Towards its Future State


The rapid pace of technological change has introduced unprecedented complexity and risk for organisations. From uncontrolled cloud expenses, to complex software architectures, rapid innovation, emerging security threats, and high expectations around generative AI, the challenges can be overwhelming. How can organisations effectively manage these complexities and risks while evolving their IT landscape to capitalise on technological advancements? 


Observability in its current phase, what we call observability 2.0, has emerged as a critical solution, providing technologists and business stakeholders with real-time insights and proactive data-driven feedback loops to ensure the health, performance, and security of business applications. In this roundtable, we will explore how Observability 2.0 enables organisations to successfully navigate the complexities and risks associated with each technology evolution, and what the path towards the future state, Observability 3.0, will look like.


Attendees will gain insights into:

Common challenges organisations face in the rapid IT evolution

The evolution of observability: from phase 1.0 to phase 2.0

How Observability 2.0 helps organisations overcome key business challenges

How leading organisations leverage Observability 2.0 to drive business outcomes

The future path to Observability 3.0, pioneered by New Relic, which integrates generative AI to revolutionise the way organisations approach observability

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