ConsumerNext: Accelerating Agentic AI & Enterprise AI

CIO/CISO

ConsumerNext: Accelerating Agentic AI & Enterprise AI

Nov 19 2026 | UK

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Consumer Next

A Leadership Forum for CPG, Retail and Logistics Industries

Unlock AI Value for the Consumer Industry Value Chain.

Thursday 19 November 2026

Conrad London St. James, Westminster

From 15:00

An evening with senior industry leaders, Infosys, and technology partners AWS, ServiceNow, Cognition and Rezolve, moving the conversation from AI experimentation to AI value.

At a Glance

Theme

Unlocking AI Value for the Consumer Industry Value Chain

Date

Thursday 19 November 2026

Location

Conrad London St. James

Format

In Person

Audience

70+ Senior Executives from CPG, Retail and Logistics Industries

Why Now

Consumer businesses are under pressure to reshape how they serve customers, run their supply chains and operate day to day, and AI now sits at the centre of that shift. Consumer Next brings together over seventy senior leaders from consumer goods, retail and logistics with Infosys leadership and four strategic partners, for one afternoon of direct, practitioner-level conversation.

Expect candid keynotes, real case studies from customers already running AI at scale, outside perspectives from Penri Jones of Arloesi and Professor James Ferguson of Cambridge, and a CXO panel built for debate rather than demonstration. The evening closes over drinks and dinner, giving the day's conversations room to continue informally.

What to Expect

Joint case studies with clients

Partner industry use cases

AI showcase walkthrough

Networking with industry peers

The Day

An indicative running order. Timings are subject to final confirmation closer to the event.

15:00Arrivals

Registration and Networking

Guests arrive and settle in ahead of the programme.

16:05Keynote

Where Enterprise AI Is Delivering Value Today

16:15Fireside chat with ISG

The Forces Reshaping the Industry

16:35Professor James Ferguson, University of Cambridge

An Academic Perspective on AI in the Consumer Industry

17:10Networking

Break

17:30CXO panel

AI in Practice

A moderated discussion with three clients.

17:50Penri Jones, CEO of Arloesi

Rethinking the Content Supply Chain with AI

18:05Case panel with Rezolve

AI in Retail Commerce

18:25Case panel with AWS and Cognition

Scaling AI Across the Enterprise

18:45

Closing Remarks

Closing thoughts from Infosys leadership.

To Close

Drinks Reception and Dinner

The day's conversations continue over drinks and dinner.

Hosted With

Infosys

Host and strategic AI partner across the consumer value chain.

AWS

Cloud infrastructure and AI and ML services at enterprise scale.

ServiceNow

The AI platform connecting workflows across the business.

Cognition

The applied AI lab behind Devin, an autonomous software engineering agent.

Rezolve

AI-driven conversational commerce built for retail.

The Venue

Conrad London St. James

The forum takes place across the Conrad's meeting and reception spaces, with sessions and the evening reception all held on site, a short walk from St. James's Park in the heart of Westminster.

The forum runs from registration through to dinner, all on site. Full address and travel details will follow with your confirmed invitation.

Consumer Next: A Leadership Forum

19 November 2026, Conrad London St. James

Hosted by Infosys, with AWS, ServiceNow, Cognition and Rezolve

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